Privacy Policy

Last updated: March 3, 2025

This Privacy Policy describes how CustomizeGoodies ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from customizegoodies.com (the "Site"). It also applies when you communicate with us regarding the Site and our services (collectively, the "Services").

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from different sources depending on how you interact with our Site and Services. This information helps us provide and improve the Services, communicate with you, comply with legal requirements, and protect our rights and those of our users.

What Personal Information We Collect

The types of personal information we collect depend on your interactions with us. "Personal information" refers to any data that identifies, relates to, or can be associated with you.

Information We Collect Directly from You

You may provide us with the following information:

  • Contact details: Name, address, phone number, and email.

  • Order information: Billing and shipping addresses, payment confirmation, email, and phone number.

  • Account information: Username, password, and security details for account access.

  • Customer support information: Any details you share in communications with us.

Some features of our Services may require you to provide this information. Choosing not to provide certain details may limit your ability to access certain features.

Information We Collect about Your Usage

We may automatically collect information about how you interact with our Services ("Usage Data") through cookies, pixels, and similar technologies. This may include:

  • Device and browser details

  • Network connection details

  • IP address

  • Interaction data related to how you use our Site and account

Information We Obtain from Third Parties

We may collect personal information from third-party vendors and service providers who assist us with:

  • Website support

  • Payment processing

  • Online tracking technologies such as pixels, cookies, and web beacons

  • Advertising and analytics

Any information obtained from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use the collected personal information for various purposes, including:

  • Providing Products and Services: Processing payments, fulfilling orders, managing accounts, arranging shipping, and facilitating returns and exchanges.

  • Marketing and Advertising: Sending promotional communications via email, text, or mail, and displaying personalized advertisements.

  • Security and Fraud Prevention: Detecting and preventing fraudulent or illegal activity, securing accounts, and investigating potential security threats.

  • Customer Support and Service Improvement: Responding to inquiries, improving Services, and enhancing user experience.

Cookies and Tracking Technologies

We use cookies to operate and enhance our Services. This includes remembering your preferences, running analytics, and improving functionality. Some cookies are used by third-party partners to serve targeted advertisements.

You can manage cookie preferences through your browser settings. However, blocking cookies may affect certain functionalities of the Services.

How We Share Personal Information

In some cases, we may disclose personal information to third parties, including:

  • Service providers: IT management, payment processors, analytics providers, and customer support services.

  • Business and marketing partners: Companies that provide services and advertising.

  • Affiliates: Entities within our corporate group.

  • Legal and compliance purposes: If required by law, such as in response to legal requests or to protect our rights.

  • Business transactions: If our company undergoes a merger, sale, or other business change.

We do not sell or share sensitive personal information without your consent.

User-Generated Content

If you post reviews or other content in public areas of the Site, those submissions become publicly accessible. We are not responsible for the privacy or security of any information you choose to share publicly.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such data, please contact us to request its deletion.

Security and Data Retention

We take reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

The duration for which we retain your personal information depends on factors such as:

  • The need to maintain your account

  • Legal obligations

  • Dispute resolution and contract enforcement

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request details of the personal data we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request corrections to inaccurate information.

  • Right to Restrict Processing: Ask us to limit how we use your data.

  • Right to Object: Object to specific uses of your data, including marketing.

  • Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise your rights, contact us using the details below.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Call: 7977961438
Email: mail@customizegoodies.com